DXCM Technical Support
Our professional service team is ready for supporting to keep your machine running
Equipment Inspection
DXCM provides inspection services for your machinery, giving you insights into its current condition and helping extend its operational life. The inspection covers functionality testing, a thorough examination of steel structures, and an assessment of the electrical system. approximately one week, you’ll receive a detailed condition report along with maintenance recommendations.
Installation Guidance
With our installation technical team covering the entire China region, we offer comprehensive support for the safe, swift installation, transfer, and dismantling of hoists or transport platforms. For areas that are challenging to reach, we provide remote guidance and necessary on-site assistance (depending on the distance to the target area).
Troubleshooting and Repairs
In the event of a malfunction, seek professional assistance from DXCM. Each client has a dedicated business contact or sales manager, ready to provide remote support or visit the worksite for repairing your malfunctioning machine.
